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Total Tech Care 360 provides services for computer and technical support issues for desktops, laptops, mobile devices, and tablets. We are a third party solution and we are not affiliated with any brands, trademarks, logos, or company names used in this site. All products, Brand names, trademarks, logos and images belong to their respective owners and are for representation purposes only.
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Total Tech Care 360 is an independently owned and operated, technology services and support provider. We are not affiliated with Microsoft. Apple, or any email provider or ISP who may offer their own support services. Services provided by Total Tech Care 360 may also be available by the brand owner. All products, Brand names, trademarks, logos and images belong to their respective owners and are for representation purposes only.

Computer training can be both exciting and boring. Some people want information and are geared toward technology while others would just as soon toss their electronics out the window. We offer computer training for every personality type.

Engaging and concise, we gear our training toward your individual needs. We work with you to help you have an understanding of your hardware, software, how to navigate even the most complex operating systems, setting up your emails, sending emails, how to create, save or delete documents, how to safely use the Internet without risk of hackers, as well as how to maximize your programs and electronics.

Maybe you have more devices than you need, or perhaps there is a way to get your entire office or even your entire company on one platform, data sharing safely, email encryption, and more. Whatever your computer problems are, at Total Tech Care 360, our training options are designed to help you excel. Our technology team of experts bring extensive experience and Internet Technology services to meet you and guide you at a comfortable pace.

No matter what your education, your level of experience, or your goals, during out computer training programs we will work with you from a comfortable starting point and stay patiently with you until you feel you’ve sufficiently met your goals. We also have membership plans designed to assist you with training for your computer or any device and help you with your own basic maintenance as well as helping with any issues that crop up from time to time.

Our computer training programs are especially unique in that we not only work with you remotely, but we are able to access your devices and manually show you everything you need to know. Unlike online programs or institutions, we work one on one and we show you exactly what you need to do and how to do it while explaining in depth everything you need to gain a full understanding.

This type of hands on training is exceptional as well as efficient. We can help you decide the best email hosting for your needs, or best host for your server, the best technology investments or upgrades for your needs and desires, as well as help you discover what it is you actually need for your bigger picture goals for your personal or business endeavors. Even so far as what are the best ergonomic products.

Say for example you are a writer, working from home long hours at a time. We can help you find the best programs for your writing needs, as well as the best technology to sustain long hours of typing and sitting comfortably and safely to protect your personal health as well. No matter what your IT goals are, our creative team will help you achieve them.

Cyber scams are rising and criminals are getting smarter, so businesses need to be more vigilant than ever before to protect their IT assets. IT security shouldn’t just be an issue for management – staff at all levels need to be trained. This article explains how businesses can prepare their staff for inevitable scam attempts.

If employees know the basic rules of cyber protection, then businesses are minimizing their risk of whole systems being infected and the associated down time.

Employees can be targeted by email, and often don’t know that the message is a scam. Phishing tests have found that up to 90 percent of staff in large companies open scam messages without realizing. Staff needs to be aware of the signs of spam. Below are some signs that a message isn’t real for employers to share with staff. Employees should be informed that they should ignore messages like the ones below and report them to the IT department.

Mistakes in cyber scams

Although scam messages are becoming more sophisticated, they are often created by people who don’t have English as their first language. Because of this, grammatical errors are likely, and are a telltale sign of an email that’s not genuine. Because messages are often sent to thousands of recipients at once, other mistakes might include a gap where the person’s name should be, or the name in another font. People spotting an error should assume that the message isn’t legitimate.

Brand names used in cyber scams

Cyber criminals rely on the value people place in well-known brands, so pretend their emails are from companies that people know and trust, such as major banks. You know and trust. Your bank, for example. Employees should always question why an email from a company they use is coming into their work inbox, and check the hyperlink or the sender’s email address. In scam emails, these will be hidden. When they are un-hidden, they will show a random email or internet address which makes it clear that the message isn’t from the company it claims to be from.

Urgency utilized with cyber scams

Criminals urge people to take action by using language that makes them feel it’s important to act quickly. Words such as ‘urgent’ or ‘act now’ are common. The approach can make readers act before considering what might happen.

What can people do to avoid falling for cyber scams?

There are some simple ways that people can avoid an attack. Firstly, if people are asked for passwords or bank details, they should delete the message immediately and report it to IT. Secondly, people receiving a message that seems to be from a known business, they should get in touch with the company directly to check. People should never reply or click on any links. A third way to check the validity of a message is to paste the text into a search engine. There are websites that can check facts and confirm whether your message is illegitimate.

What else can businesses do?

Information security should be a key concern for businesses. As well as making sure staff are prepared for scams, businesses should make sure they have the relevant, up-to-date anti-virus software installed. Professional businesses such as Total Tech Care 360 can help with this and can perform risk assessments as well as diagnosing and repairing issues.

Businesses should assess risks regularly and implement procedures to manage risks. They should make sure staff are fully trained and competent in avoiding cyber crime. Data protection should also be a company-wide issue, understood by all employees, not just the management tiers. Looking after customer information and protecting sensitive data should be a priority.

The days of lighting our homes by candlelight are long gone and so are the days where online banking isn’t the norm. Seniors today may be resistant to learning new technology, but in today’s world, there are a few things they need to know how to do. If Grandma or Grandpa need computer support, they can always take a few training classes at Total Tech Care 360, where they can teach anyone about hardware, software, operating systems, documents, emails and so much more. 

Here are the 5 things seniors should learn about computers or find computer support.

 1 – What documents to open/not open

Even with adequate virus protection and spam filters, bad files still seem to get through. In their innocence, older folks may assume that everything that comes to their email is trusted and unknowingly open a virus. By teaching seniors what to look for and letting them know only to open files that come from a trusted source (like a friend), they can avoid the hardship that comes along with this.

 2 – What information to send

Similarly, seniors might not know about the latest scams that come through email right now. They should be taught to never send personal or financial information over the internet and how to recognize when they can input their credit card and other banking information.

 3 – How to troubleshoot internet problems

Internet problems will inevitably happen and this can be frustrating. By teaching the senior how to troubleshoot these issues, for example, by rebooting the modem or computer, they can feel more independent and not have to call someone in to help.

 4 – How to save a document

Seniors of all ages may need to do work on the computer and they should know how to properly save it. This lesson should include saving to the hard disk, but also to an external source, like an external hard drive or the cloud. This information will be invaluable when their computer’s disk starts to become full.

 5 – How to get help and computer support

Most importantly, when you need help or a problem occurs, you have to stay calm. Not only do the pros at Total Tech Care 360 can provide you with computer support they will also teach people of all ages about their computers, they also do troubleshooting and various computer repair. Leave their number by the computer so that in times of trouble, your senior can make a quick and easy phone call. As was discussed above, they will feel more independent and have less trouble asking for help for their computers if they have someone outside of the family unit to call.

Chances are that you probably have that person in your family or circle of friends who is a true tech wiz and will attempt and device or computer repair. They seem to be constantly using their technology for more and more valuable uses, are always buying cutting-edge items, and often putting together and fixing these things themselves when they need to. The big issue with this is a lot of people think they can do the same right off the bat, but fail to realize two main points:

  1. That tech expert you know probably took years to get to the confidence and skill level you’re seeing today.
  2. Getting to that point requires a lot of experimentation and trial-and-error.

The fact of the matter is that you wouldn’t expect to learn a language a month before you traveled to a foreign country, but if you’re a tech novice who wants to get into DIY computer repair and service, you’re most likely only hurting yourself. It’s a good idea to learn, but when you’re in a pinch, you want to leave issues to the professionals. Here’s why.

For the sake of clarity, we’re going to leave this conversation around computers. The thing you need to understand is that every machine is different. We’re talking about different ages, different brands, different operating systems. And this is just when your computer gets off the assembly line. If you’ve been using it for a while, there may be all types of different software or changes that have been made that can lead to problems. If you Google a DIY repair plan, there’s no guarantee that the solution you read matches your machine. Many people have gone to the effort of opening their machine up only to realize this.

Another thing to mention is that a lot of the time, you can’t afford to wait to learn how a repair works. For example, if you’re a remote worker, and have a computer problem that puts things out of commission, your earning power basically dropped to zero. Would you rather wait an extra week in this situation, or have a professional service take care of things so you can start working ASAP? The answer is clear.

By using a company like Total Tech Care 360 for all your computer repair needs, you’re not only guarding yourself against some of these bad outcomes, but you’re also giving yourself the piece of mind that you can go to a professional when you bump into a situation that you can’t fully understand. However, we also understand the importance of having some sort of mastery of technology. This is why we offer computer training that will put you in the position to make the most out of your machine.

It’s a bit ironic that a lot of people don’t look into a computer repair shop as much as they should. Think of it this way. The moment you take a car off the lot, you probably not only have an idea of what you need to do in terms of basic maintenance but also plan on either bringing it back to the dealership or to a local garage in terms of service. Why do people go to such efforts to do this? If you were to ask, you’d probably hear something around the lines of “because my car is important.” Yet people are willing to give much less planning to something like their smartphone or computer.

 This is a mistake, because even if you don’t work on your computer, chances are these days that you’re still reliant on it one way or the other, whether it’s for communication, entertainment, or just about any other reason. All the more reason to have a shop in mind you know you can go to when things go wrong.

How do you find such a good computer repair shop?

 There’s a lot of different ways you can do, but ideally, you’re going to want to try and get a recommendation from someone whose opinion you value. This can be a friend, family member, or a coworker. The key is you trust them and they know what you need your technology for. This last point is extremely important because different places may focus on different issues and pieces of technology. The last thing you want to do is bring your tablet to a store that only works on desktops.

 After finding some names that work on the item you need to be serviced, you can start looking at particulars like their hours and potential online reviews. The thing about online reviews is that they can be very subjective. Say someone neglects their machine to the point of no return, and it can’t be fixed. Is the professional really at fault in this case? You may not be able to tell from an angry review that first person leaves.

Why do you need a good computer repair shop?

 A computer repair shop is a great asset to have if you spend a lot of time on a computer or find that you are reliant on one for school or work. However, you may want to try and figure out a company that you can come to even if you don’t necessarily have a broken machine, but just a question or something you think can bloom into a potential issue. This is what we do at Total Tech Care 360, working to be your one-stop-shop by offering repair services as well as computer parts for sale and even training.

How Not To Lose it When You Have Computer Problems

In this digital age people are so reliant on their technology. Really, there are not many things that you do that doesn’t rely on some sort of technology. So, when that tech has an issue, it can really spell trouble for how your day will go. This is especially so when you work on a computer each day. If you have computer problems, you will feel frustrated, anxious, overwhelmed and just overall not happy. Here’s how not to lose it when you have computer problems.

 1 – Take a deep breath, computer problems happen.

 While your computer issue might seem like the end of the world, it isn’t. If that work doesn’t get done, it might cause you major hassle, but just remember, you are still alive and healthy and that you will get through this. Take some deep, calming breaths and approach this calming. The more frustrated you are, the less able you are to fix your computer problems.

 2 – Troubleshoot

 Start by looking around the computer to see if you can find a physical problem. It could be as simple as a loose wire or a blown fuse. See if you can Google the issue you are having. There are many forums online dedicated to software issues and their relevant disturbances in your life. Call a friend who knows about these things and see if they can help.

 3 – Take a walk

 If you are feeling more and more irritated by these technology problems, take a good, long walk. This will clear your mind, settle your nerves and may even have you solving the problem yourself. When you can get away from something, it is much easier to figure out a solution. Even if you don’t, you’ll have stepped away from your desk and can come back in productively to do what we recommend in step 4.

 4 – Enlist professional help

 Sometimes these problems can’t be fixed by your, your online search or your friend in IT. At that point it is best to call in the professionals.

 Total Tech Care 360 is a service provider you can trust will help you get through these computer troubles and keep you calm and get you back to work as soon as possible. Not only that, you’ll find that your problem will be gone – for good. You won’t get home and have everything seemed fixed for a few days, only for it to start acting up again. They fix it right the first time.

Calling in a tech support company is a great way to get your computer back in working order again if you’re having technical difficulties. Not everyone can be great with technology and that’s perfectly okay. Tech support companies have your back when your devices stop working the way they should.

Many people are very quick at deciding they need to get professional help, but deciding which company to contact is not as obvious. There are a few features that make one company stand out from the others.

Convenience of remote tech support

If you’re working at your desktop and the screen suddenly freezes, what do you do? You could make an appointment and go in to visit your local tech support business, or you could simply make a call and have the work done remotely instead. Many people are surprised when they realize how many problems with their computer can be fixed remotely. With remote services, a representative is able to get access to your laptop or computer from their own office and they can fix everything in front of your eyes without you having to leave your doorstep.

Companies that offer remote work such as Total Tech Care 360 are great because they give you the most convenience you could ask for.


Companies that have experienced personnel on board stand out above others. You know a company has the right staff when they have many great reviews and testimonials online. During the incidents when your computer breaks down, you cannot afford to waste any time. Calling experts who are highly skilled and experienced in tech repair is the smartest move to make because they will be able to resolve any problems you have with relative ease, saving you time and minimizing disruptions to your day.


If you want your device to be repaired in the fastest time possible, then you need to ensure that you are getting great communication from the service you are hiring. Good communication is the main ingredient in speeding up the time it takes to get your electronic device repaired. If a service has open channels of communication, such as an active website, phone number, and email address then hiring them is probably a good option. The faster and better they respond to you the first time, the more confident you can be that they will do a good job in fixing your problems as efficiently possible.

When choosing a tech support company, you need to make sure you are getting the company that cares the most about you and your needs. A service that offers convenience through remote work and also offers highly experienced professionals who are great at communicating is definitely your best bet.

Technology is vital for our daily tasks and electronic devices have become a need more than just a luxury. As the years have passed essential services like banking and shopping have shifted to primarily online activities. This makes everything highly convenient but it also poses its own dangers of getting hacked or compromising your personal information.

The cyber world can be a very dangerous place if you’re not careful and don’t take the proper precautions. If you really want to save yourself from getting virtually robbed then you need to keep a few factors in perspective.

1. Stay up to date

Keeping your computer up to date is probably the most important step you can take to ensure that nobody hacks it. You can download an antivirus, purchase it, or have professionals install the best antivirus on your computer. If you aren’t very good at keeping your computer up to date and managing your software, then contacting a tech support company such as Total Tech Care 360 is a smart choice. These companies are able to run all the proper scans and check everything for you to ensure everything is in working order and to make sure that the hackers cannot access your computer and personal data.

2. Confirm before you trust

Many people fall prey to emails and phone calls that sound like they are coming from a legitimate company. You might get an email from your bank saying that you have just received money, but you must verify whether it really is from your bank or whether it is a fraudulent email from a hacker who is trying to get access to your information. When in doubt, take extra precaution and call your bank to verify whether that email was really sent from them or not because the last thing you want is getting hacked.

Even phone calls can be fraudulent. If you are ever in doubt then you need to hang up and contact your real financial institution immediately to set up more security features.

3. Always sign out

Even if it’s your own home computer, you should make sure you sign out after you have finished using a website. This is particularly important for very private websites such as bank accounts and PayPal. Many people get attacked by hackers when they forget to sign out.

The importance of ensuring cyber security cannot be emphasized enough. You should always make sure that your computer is up to date with the latest antivirus software. Furthermore, you should only visit those websites or give those individuals access to your computer who you trust the most. Last but not least, you should make sure that you sign out of every account that you visit, especially highly personal accounts such as PayPal or bank accounts.

If you think that you are getting hacked or someone has compromised your personal information, please reach out to a computer specialist to protect your device and the proper authorities. You will have to contact the accounts in doubt, change passwords, update information in some cases even freeze the account. Total Tech Care 360 technicians can help with that.

It can be very difficult to survive the 21st century if you aren’t really good with technology. Technology is all around us and many of us wouldn’t be able to work or even get the most basic tasks done if we didn’t have access to computers.
Whenever a computer breaks down, many people will try to repair it themselves. This isn’t always the smartest idea because it can take a long time to make the repair when you have no idea what you are doing, contacting a tech support company will be a better option. Computers are highly complicated devices and when the keyboard suddenly stops working, or the antivirus fails then it can take hours to figure out what’s wrong if a person is trying to resolve the issue themselves.

Who Should I Call a Tech Support Company?

For those of us who are highly dependent on computers but are not very good at keeping them up to date and free of viruses, then contacting a tech support company is a great option. Tech support companies like Total Tech Care 360 are a great way for individuals who are not tech savvy to get their computers repaired by experts.

The stress of having to deal with a computer that suddenly stopped working can be almost too much to bear. With all the deadlines you have to meet, and all the work that needs to be done, every second counts. Tech support services can immediately help you fix your computer so that it’s back to normal again.

What can I do to keep my Computer Running Smoothly?

Getting professional help is definitely the best option that you can opt for. However, if you really want to avoid getting into such scenarios in the first place then you have to make sure that your computer is properly equipped beforehand. Many times a computer will slow down or start acting strangely if it has been infected with viruses. You need to make sure that you have the best antivirus software possible installed on your computer to prevent it from breaking down again.

You also need to take care of your computer physically. Make sure it’s in a safe place where it can’t fall over and where nothing can spill on it. Some people are just not good with technology and that’s perfectly okay. However everyone can take some basic precautions to ensure that their computer doesn’t run into any unexpected problems.

Just because you aren’t great with technology, it doesn’t mean that you have to suffer endless hours trying to fix your computer yourself. The next time your computer breaks down, then calling in a tech care service is the best move you can make to save yourself the time and trouble of fixing it and ensure you get the right solutions you need.

Viruses and malicious programs are a problem that have existed ever since the invention of the computer. There are tens of thousands of  new infections created everyday.  Computer Infections can install, replicate, and spread themselves damaging the invaded system as a consequence of its activity. One of the easiest and most common means for a computer infections to transmit themselves is through your email. Emails are extremely widely used and hence are very easy to spread a malware through.

Continue reading Computer Infections and Your Email.

Garage: locked. Doors: latched. Security alarms: on. You have gone through every possible measure in order to make your house, belongings, family, and yourself as secure as possible- but what about your email? Or your Facebook account? Or any account that you have made? Continue reading How To Protect Yourself Online

While the older generation may not want to deal with computers, they’re becoming more of a necessity every day. You can use them to stay in touch with family and friends, but can also use them to store documents and pictures. Whether you choose a desktop or a laptop computer, Continue reading What Do All The RAM, HDD And Other Acronyms Mean!?

Many tech support companies get questions about data backup. It’s an important aspect of any computer. When you get valuable information in the mail, what do you do with it? You probably put it in a safe place so you can refer to it later.

When you send information Continue reading How To Scan/Save Memories With Data Backup

Most computer savvy people neglect certain practices, but older adults may not even realize they should be doing something in particular. Therefore, it can help to have a list available to check every day or every time you use something new.

Check Protection

Your virus protection software is designed to start working when you turn your computer on. However, it’s important to check your software every day to ensure that it is working and that there are no issues. While good programs will alert you when there’s a problem or when it gets shut off, it’s still best to double-check.

Run Scans Frequently

Your virus protection program may be set to scan automatically at predetermined times. It’s designed so you don’t have to remember to scan, but whenever you download something from the Internet or connect a new storage device, you should run a scan to ensure that there are no problems. It’s always a good idea to be proactive when scanning for threats instead of waiting until the next scan time.

Locking The Account

Whether you live alone or with family members, it’s always a good idea to lock your account using a password. If someone broke into the house and stole your laptop, they wouldn’t have to do anything to open your files and photos if it wasn’t locked. To do this, go to your account settings and set up a new password, making it hard so that people can’t easily guess what it is.

Defrag Weekly

Your hard drive works like a person, in that it will move stuff around, set stuff down and may not put it back in the right place. Over time, all that rearranging can cause the computer to run slowly, freeze up or work harder than it needs to. Running your defrag program once a week will help to keep everything running smoothly from one tune-up to the next.

Quit Programs You’re Not Using

Sometimes, when you’re finished with something, you leave it up in case you need it again. However, doing so may cause the computer to run new processes slowly. Also, when you close out of the program, check to make sure it’s not in your system tray, still running.

Turn It Off

Most people leave their computers and laptops on overnight because they have built-in screensavers or will hibernate when not used for a period of time. However, it’s a waste of electricity and could cause problems in the long run. For example, your computer needs to rest and cool down after a hard day’s use, just like you. When you don’t let it, it could cause it to freeze or respond slower to your requests.

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By clicking the Submit button, you agree to our Terms and Conditions and Privacy Policy. You also consent for Total Tech Care 360, their agents and affiliates to contact you at the telephone number and or email you entered using automated technology including pre-recorded phone messages, automated phone dialing services, and automated emails These services will be used to communicate offers related to Total Tech Care 360 services and products with you directly, until you specify otherwise. This consent is not required to make a purchase from us, as you may also contact us by calling 888-632-6638 We hope you’ll choose our remote technology support, you’ll be happy you did!

Total Tech Care 360 provides services for computer and technical support issues for desktops, laptops, mobile devices, and tablets. We are a third party solution and we are not affiliated with any brands, trademarks, logos, or company names used in this site. Brand names, trademarks, and logos belong to their respective owners and are for representation purposes only