Total Tech Care 360 is not responsible for the privacy policies or practices of other websites to which you choose to link from this website. You, the user, participate in using the Total Tech Care 360 website voluntarily.
CONSENT TO THIS POLICY
Please read this Privacy Statement carefully to understand our policies and practices regarding your information and how we will treat it. By using this website, you consent to this Privacy Statement.
We have created mechanisms to provide you with the following control over your information:
Many web browsers automatically accept cookies, but most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. If you choose to disable cookies, please note that some parts of our site may not function as effectively or may be considerably slower.
Information and Offers from Total Tech Care 360:
If, at any time after registering for information or ordering our services, you change your mind about receiving information from us or about our use of information volunteered by you, you can opt-out by emailing us your request at firstname.lastname@example.org.. If you would like to opt-out of marketing or promotional emails, please either click “unsubscribe” in the body of the email communication or send an email to email@example.com to be removed.
If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to firstname.lastname@example.org.. For this opt-out to function, you must have your browser set to accept browser cookies. We do not control third parties’ collection or use of your information to serve Interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
COLLECTING YOUR INFORMATION AND HOW WE USE IT
We collect several types of information from and about users of the site, as further described herein, including information by which you may be personally identified, such as name, postal address, e-mail address or telephone number (“personal information”). We may also collect information that is about you but does not identify you such as your company’s name and your title, and information about your Internet connection, the equipment you use to access our site and usage details (and together with the personal information, the “information”). We collect this information directly from you when you provide it to us and automatically when you use the site, including when you navigate through and interact with our site, as explained below.
We use information that we collect about you or that you provide to us to provide our services to you, to inform you about updates to our site and the services we offer, to provide you with information relating to your purchases, to provide you with other material that we think may be of interest to you, and for other purposes with your consent, as explained in greater detail below. We may also supplement the information we collect with additional information purchased from third parties for marketing purposes.
In addition, we may use your information to contact you about services that may be of interest to you. If you do not want us to use your information in this way, please see the “Opt-Out Policy” section of this Privacy Statement above.
If you register for an account with us, we collect and store personal information that you submit to us. Some of the personal information you may be required to submit includes your name, user ID, password, street address, city, state, zip/postal code, country, email address and billing information as described above. Other information requested on our registration page, including the ability to receive promotional offers from Total Tech Care 360, may be optional. We may, in the future, include other optional requests for information from you, to help us to tailor the site for you and deliver personalized information to you.
If you decide to purchase a service from us, we will collect only the information necessary for authentication and billing purposes. When you place an order, we need to know your name, email address, street address, city, state, zip/postal code. For credit/debit card transactions, we will need the applicable credit card number, expiration date, security code, and the name as it appears on the card. For ACH payment , we will need the applicable bank name, routing number, and account number. This information allows our third party processing vendor to process and fulfill your orders, and to notify you of your order status.
If you decide to participate in an online survey or use one of our promotional features, such as a free trial for a particular service, if applicable, we may ask for your name, address, email address and other pertinent information to administer the survey or promotion and tabulate survey results.
We may also periodically obtain both personal and non-personal information about you from other business partners, contractors and other third parties. Examples of information that we may receive include: Name, phone number, email address, updated delivery and address information, purchase history, and additional demographic information.
USAGE DETAILS, IP ADDRESSES, AND COOKIES
We automatically collect your browser type and browser software version to tailor the presentation of services to your platform and to maintain a record of your activity on the site. To improve our site and make it more useful and interesting to you, we use “cookies” for navigation of the site and for customization of information that we may present to you. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and enable users to specify unique preferences and to track user trends and patterns. As an automatic process, our web server software records a log file of IP addresses that access the site. We also collect IP address information but do not ordinarily link IP addresses to users’ personal information. However, will use IP addresses to identify a user when we, in our sole discretion, determine that it is necessary to enforce compliance with our various policies or to protect our services, site, customers or others.
If you install one of our apps on your mobile device, your use of the app is subject to the applicable app license agreement.
Total Tech Care 360 and its marketing partners, affiliates, analytics providers, or customer support providers use technologies such as cookies, beacons, tags, local shared objects such as Flash LSO and HTML5 and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, and to improve marketing, analytics, and site functionality.
LINKS TO OTHER WEB SITES
BBB CODE OF BUSINESS PRACTICES
Your privacy is important to us. As a Better Business Bureau Business, we have made a commitment to follow the BBB Code of Business Practices, including the requirement to safeguard your privacy. Further information about this program is available at http://www.bbb.org/us/Business-Accreditation/. If you feel that we have violated your privacy, please contact the BBB at: http://www.bbb.org/us/Business-Complaints/.
CONTROL OF PERSONAL INFORMATION
Personal information. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:
Authorized service providers:
We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through our website or performing background checks of service professionals. We may also release information to collection and/or credit agencies for past due Service Professional accounts. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
When you are referred to us via a third party marketing affiliate, we may share your email address, and other information that you provide, to such marketing affiliate.
When you make purchases, reservations or engage in promotions offered through our website or our services, we may share personal information with the businesses with which we partner to offer you those products, services, promotions, contests and/or sweepstakes. When you elect to engage in a particular merchant’s offer or program, you authorize us to provide your email address and other information to that merchant.
We match your information and service request against our list of service professionals. When you submit a service request through our website, you consent to our providing your personal information and request to the service professionals we match with your request. Sharing this information with service professionals allows them to contact you using the e-mail address or other contact information you provided. In addition, we have other approved contractual partners that fulfill service requests, or that utilize their own service professionals to supplement our network, and we share your information with them in order to attempt to provide the services requested. If using our services pursuant to a membership with one of our partners, Total Tech Care 360 may share your service request activity information with such partner.
Direct mail partners:
From time to time we may share our postal mailing list with selected providers of goods and services that may be of interest to you.
We may contact you by telephone number provided to provide service to your account.
We also may disclose your information:
In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
For service professionals, we may share your business contact information with third parties, including but not limited to, business name, address, telephone number, email address and name of owner or proprietor of the business.
Aggregated and non-personal information. We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties and affiliated companies to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising.
Additionally, we may disclose personal information that we collect or you provide to us to a buyer or other successor in the event of a change in ownership, merger or sale or transfer of some or all of Total Tech Care 360’s assets in which personal information held by Total Tech Care 360 about our users is among the assets transferred. We will use commercially reasonable efforts to notify you (for example, by posting on our site) of any such change in ownership, merger or acquisition of Total Tech Care 360’s assets.
SECURITY OF YOUR PERSONAL INFORMATION
When appropriate, we use Secure Sockets Layer (SSL) server software to help prevent unauthorized access to the information you submit online. If and when you place orders or access your account information, SSL technology encrypts all information you input before it is sent to us. You can identify the secure connection by looking at the URL, which will begin with “https:” (instead of “http:”). Please note that although we have implemented measures designed to help protect your personal information, we cannot guarantee the security of your data as it travels over the Internet.
HOW TO REQUEST MODIFICATION OR REMOVAL OF PERSONAL INFORMATION
You may review, update, correct or delete personal information we have stored relating to you by sending a request to email@example.com. If you completely delete all such information any active accounts or memberships you hold with us may become deactivated. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
CHILDREN UNDER THE AGE OF 18
Our site is not intended for children under 18 years of age. We require registered users of the site to be at least 18 years of age. We do not knowingly collect personal information from children under age 18. Total Tech Care 360’s goal is to comply with applicable laws and regulations relating to collection and use of information from children, including the Children’s On-line Privacy Protection Act of the United States. If we learn we have collected or received personal information from a child under 18 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 18, please contact us at firstname.lastname@example.org.
CHANGES TO THIS POLICY
Total Tech Care 360 may update this policy at any time. If we make any material changes we will notify you about significant changes in the way we treat Personal Information by sending a notice to the primary email address in our file for you or by placing a prominent notice on our site prior to the changes becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.